Careers at Pillar5 Pharma

Current Openings

Head, Engineering & Maintenance

The position is responsible for the Engineering and Maintenance activities of the facility, supporting the operational processes of the existing business portfolio and lead the efforts for site and process expansion to support future company growth. You will lead a team of individuals focused on improving production rates, efficiencies, yields, and costs while maintaining or improving product quality.


  • Oversee technical aspect of plant and maintenance reliability ensuring a minimization of downtime and by extension an optimization of plant performance
  • Plan, direct, and operate capital projects, including capital budgets (ensuring procedures are in place to monitor performance against budgets)
  • Responsible for the provision of maintenance services for the facility and equipment including;
    • Improving existing or develop site wide maintenance management systems
    • Ensure compliance with all company and regulatory health and safety requirements
  • Implement equipment strategies including sourcing and standardization
  • Leadership of Project Management initiatives to ensure successful execution of projects including new construction, renovations, and equipment installations
  • Establishes and defines project requirements with management and internal customer groups
  • Assists project sponsors with the preparation of Capital Appropriation Requests (CAR)
  • Provides or arranges for development of complete design documentation
  • Selects, manages, and coordinates the efforts of consultants/contractors
  • Develops Request for Proposal documents for design, construction, and major equipment items
  • Administers and controls all design, construction and management contracts and financial issues
  • Ensures that all applicable local, provincial (i.e. OHSA), and federal (i.e. GMP) regulatory requirements are met


  • Bachelor’s Degree in Engineering or Science
  • 5-10 years’ experience in engineering, preferably in the pharmaceutical, cosmetics and/or consumer products industries, and a minimum of 3 years in leadership roles
  • Experience in leading capital projects
  • Project management experience
  • Strong interpersonal and leadership skills
  • Excellent oral and written communication skills


People Management
Establishes and communicates clear priorities and sense of direction. Clarifies roles and responsibilities. Adapts management style to achieve optimum results.

Planning & Objective Setting
Systematic in approach to work. Produces action plans in which objectives are defined and steps for achieving them are clearly specified. Plans by breaking down large task into subtasks. Develops plans that anticipate obstacles. Is realistic about time-scales and builds in appropriate checkpoints, milestones and controls in order to ensure that desired results are realized.

Results Orientation
Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them.

Strategic Approach
Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas.

Leading Change
Recognizes when change is necessary. Challenges the status quo and champions new initiatives. Acts as a catalyst to change and stimulates others to change. Develops an effective action plan to implement change and monitors results.

Application Process:     Please send your resume by following below process

Quality Compliance Associate (Permanent, Full - Time)

Reporting to the Manager of Quality Assurance


  • Batch record review:
    • Review batch documentation and reported analytical test results (as applicable) to ensure completeness and compliance to GMPs, SOPs, and other applicable requirements and assign appropriate disposition in the SAP system
    • Review documentation for incoming semi-finished goods and assign appropriate disposition in the SAP system
    • Proactively expedite releases in collaboration with other departments where possible to avoid backorders
    • Maintain plant metrics for Right First Time documentation
  • Provide back up to the Quality Control Manager to support appropriate disposition of raw materials, packaging materials and MRO items
  • Participate in Regulatory Inspections and Customer Audits as required
  • Initiate and participate in local product investigations
  • Create and maintain departmental SOPs relating to release activities, as required
  • Collaborate with Project Managers to establish documentation requirements for new products & product transfers
  • Coordinate Quality Systems (primary responsibility or acting as a back-up for the other Quality Compliance Associate)
    • Vendor Qualification process – assessing new Vendors and conducting external vendor audits as required
    • Supplier Quality Concerns – initiating and tracking supplier component defects and investigations
    • Product Complaint Handling - key contact for customers, initiating/reporting complaint investigations, final reporting to the customer, and any associated trending
    • Managing the Deviation and Change Control systems - including maintaining logs of closed/outstanding deviations and any associated trending
    • Annual Product Records Review scheduling and completion


  • University degree in a relevant scientific discipline, or equivalent
  • Experience in pharmaceutical manufacturing in a quality role (minimum of 2 years)
  • Working knowledge of Good Manufacturing Practices, Good Laboratory Practices, and Regulatory Guidelines with several years of experience in the pharmaceutical industry
  • Proven leadership ability as evidenced by increasing responsibility in employment history
  • Ability to work effectively with regulatory agencies, contract manufacturers, external customers, technical and non-technical personnel
  • Knowledge of computerized information systems, including MS Office (notably MS Access) and SAP 


Application Process: Please send your resume by following below process

Quality Control Manager (1 Contract Position Available, 12-18 months)

We are currently recruiting for personnel interested in assuming the Quality Control Manager position on contract for a period of 12-18 months, providing oversight to the Quality Control activities of the site to ensure compliance with current Good Manufacturing Practices, Corporate Policies, and Customer requirements. This role reports to the Director of Quality Operations.


  • Technical expertise to validation projects & for resolving quality investigations
  • Secondary review of laboratory data to assure conformance to established procedure & accuracy
  • Monitor compendia, prepare analysis of changes and assure conformance
  • Monitor method updates issued by customers
  • Prepare supportive documentation for proposed changes to established specifications
  • Maintain necessary documentation and oversight of contract laboratories
  • Authorized Quality Authority alternate
  • Provide leadership & coaching, evaluate personnel performance, identify training needs & personnel development where required
  • Develop departmental operating plan (capacity planning and scheduling), monitor performance (productivity reporting), analyze variances to support the S&OP Supply Process and Site On Time Delivery targets
  • Lead and support Operational Excellence initiatives to support site goals


  • Bachelor of Science degree
  • 5 to 7 years supervisory/management experience, ideally in a Quality role in a pharmaceutical manufacturing environment
  • In-depth knowledge of GMP guidelines, quality systems and current HPFBI GMP and cGMP related policies and directives, as well as demonstrated experience in quality investigations
  • Analytical laboratory experience
  • Proven planning, organizational, and time management skills
  • High level of accountability and demonstrated leadership skills
  • Excellent communication, interpersonal, and customer service skills
  • Training or experience in operational excellence programs such as Six Sigma or LEAN are an asset
  • Proficiency in computer applications, specifically Microsoft Office and SAP

Application Process:     Please send your resume by following below process

Senior Planner (1 Permanent, Full-Time Position Available)

Reporting to the Manager of Materials Management, the Senior Planner’s role is to assist in the translation of the sales and forecast requirements into a master production schedule to maximize customer service and optimize overall supply planning, capacity processes, and costs. The position requires close interaction with Business Development, Manufacturing, Materials, and Quality Operations personnel.


  • Run monthly capacity report in SAP and level load shop floor for period of 3-24 months for monthly Supply Meeting. Work with Production to validate supply plan and assumptions that support the new forecast.
  • Participate in early development strategies to ensure customer requirements are understood and planning, building, and supply chain design, methods and processes are developed for new product introduction and phase outs.
  • Analyze the Material Requirements Plan and perform Rough-Cut Capacity analysis to ensure that all resources are maximized at the most economical cost and upmost efficiency to the organization for long term planning.
  • Improve communication among production, sales, quality and tech services which will lead to effective knowledge sharing and optimizing the forecast to better guide the company.
  • Perform due diligence by conducting “what-if” analyses for all demand changes, prior to agreements being made with customers.
  • Create and maintain Bill of Materials and Packaging Bill of Materials including item master creation.
  • Work with production to ensure that there is an effective communication process in place to respond to potential risks in meeting supply demands.
  • Create monthly S&OP Meeting Decks and maintain Action Logs
  • Work with Purchasing to confirm materials availability for all demand requests that require orders to be expedited or place within lead-time.
  • Maintain Root Cause Corrective Action and Supply Chain Change Control programs
  • Enter customer orders and forecasts into business system (SAP)
  • Maintain metrics and KPI‘s to measure and report results monthly.
  • Attend daily scheduling meetings.
  • Lead weekly production meetings and monthly supply review.
  • Communicate weekly shipping schedule and maintain customer on-time delivery metrics.
  • Additional duties as required.


  • 3 year Diploma/Degree in Business Administration or a related field
  • 5 years of manufacturing experience in an MRP environment
  • Superior analytical and problem solving skills with a keen eye for detail
  • Demonstrated knowledge of production and inventory control techniques (i.e. Material Planning, Master Production Scheduling and Shop Floor Control in a MRP II environment)
  • Demonstrated ability to lead by influencing in the organization and functions outside of the individual’s direct responsibilities to achieve overall business objectives
  • Demonstrated ability to lead by influencing in the organization and functions outside of the individual’s direct responsibilities to achieve overall business objectives
  • Knowledge and experience in a variety of Lean Manufacturing techniques
  • Strong knowledge of SAP with above average computer skills including word processing, graphics and spreadsheets
  • Strong interpersonal skills, including effective writing and oral communication abilities
  • Proven ability to achieve common objectives in a team environment
  • APICS Certification is an asset

Application Process:     Please send your resume by following below process

Temporary Packager (Casual - On Call)


  • Inspects, packages and final packs product, ensuring quality standards are achieved
  • Maintains cleanliness of the packaging area as required
  • Completes relevant documentation completely and accurately
  • Strictly adheres to Standard Operating Procedures, safety guidelines and Good Manufacturing Practices in all aspects of the operation and cleaning of the area


  • Grade 12 diploma
  • Ability to multi-task and adapt to change
  • Proven ability to follow written procedures and complete accurate documentation
  • Demonstrated ability to work both independently and in a team environment
  • Capacity to work all shifts and meet the physical demands of the position
  • Previous experience in a manufacturing environment would be an asset

Application Process:     Please send your resume by following below process

By mail to: Human Resources 365 Madawaska Blvd. Arnprior, Ontario K7S 0C9

By email to:

Thank you for your interest, however, only applicants considered for an interview will be contacted. We are an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process. If you do not see an opportunity suited for you at this time, please check back soon. We are always looking for exceptional employees to become part of our team.

Our Conduct

Pillar5 believes that a company with integrity earns the confidence of its employees, customers, suppliers, shareholders and the community. 

Pillar5 adheres to the highest ethical standards in our corporate and business practices, in our dealings with employees, customers, suppliers and shareholders.

Pillar5 believes in and supports the principles of fairness and diversity and will not condone any behaviour that is construed as discriminatory or harassing.

Pillar5 strives to improve accessibility for our customers with disabilities. Customers who wish to review our Accessible Customer Service Policy or Accessibility Plan or who wish to provide feedback are welcome to contact us or to complete an onsite customer feedback form or can verbally do so to any Pillar5 Pharma employee.

Review our Policyour Plan, and our Feedback Form.

For off-site requests regarding accessibility, you may obtain a copy of Pillar5’s feedback form by contacting Human Resources at